“JNCTN”, “Company”, “we”, “us”, or “our” means JNCTN Limited.
We understand your privacy is as important to you as it is to us here at JNCTN. We protect your personal data and are clear and open about why, where and how it is processed.
This privacy statement describes how and why we might process your “Personal Data” when you use the JNCTN website and its supporting services (“Website”). It also explains your rights and choices, and how you can contact us about our privacy practices.
We are committed to protecting your privacy and will comply with applicable privacy laws, including the New Zealand Privacy Act 2020, any applicable privacy codes and other laws when using your data.
By visiting our Website or by submitting your personal data to us you confirm that you have read this Privacy Statement and agree with it.
This summary provides high-level details of our privacy statement. You can find more information in the sections below.
What is personal data?
Personal data, personal information, Personally Identifiable Information (PII), or simply “Data”, means any information that relates to an identified or identifiable individual, and can include information about how you engage with our Website (e.g. device information, IP address).
What data do we process?
We don’t collect information other than your IP address and some details about your browser and device.
How do we process your data?
We will only use your data for the purposes it was collected, such as to provide the service to you, communicate with you, improve our services, for security and fraud prevention, and to comply with the law.
In what situation and with which parties do we share your data?
We will only share your data with specific third parties we use to run our Services as detailed below.
What are your rights?
Your rights are defined by your local privacy law. In summary JNCTN must ensure that:
Do we receive any data from third parties?
We don’t collect any information from third parties to run our Website.
How can you exercise your rights?
The easiest way is to contact us directly for assistance, or you can also contact your local privacy authority.
If you have a privacy question, need more information, or are having any issues updating your personal data, help is available by:
What is included in our Website?
The JNCTN Website (https://jnctn.nz/) provides you with information about our products and services.
The third parties we use to provide our Website are listed below.
When using our Website, you might need to provide information such as:
We use this to answer your queries and contact you if have given your approval for us to do so.
This is collected when you connect to our servers and can be used to help us provide and improve our Website.
Information such as the type of device, browser, screen size and version number are collected when you connect to our servers and can be used to help us provide and improve our Website.
Do we collect any data from third parties?
No, we do not collect information from third parties.
How do we use your data?
We will only use your data for the purposes it was collected, such as to provide our Website to you and improve services, communicate with you, for security and fraud prevention, and to comply with the law.
We are always working to improve our products and services and give you the best customer experience. Technology helps us do this. We may combine data we have with information available from a variety of external sources. We analyse that data to gain useful insights, which we use for the purposes described in this section. In addition, we may provide data insights or related reports to others. These are based on aggregated data and do not contain any personal data that identifies you.
Which third parties do we use?
We use the following trusted third parties to run our Website:
Contact and References
Used to host our JNCTN Website
Content Distribution network (CDN) serving some images.
Used to learn behaviour and improve our Services.
Used for customer relationship management.
Used to communicate via e-mail.
Finally, we may also share your data with third parties where this is required by law.
What are your rights and how can you exercise them?
JNCTN would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
How do we keep your data safe?
Our website is designed with security and privacy as key pillars, from ideation to operations.
You can find more information on our security page.
How long do we keep your data for?
We only keep personal data for as long as we need it to provide our Services to you, or it can be lawfully used. We will automatically delete your data from our systems no longer than 24 months after your membership expired, or earlier if requested by you.
Do we send your data overseas?
Your personal data is stored within Microsoft’s secure Azure Cloud Computing facilities in Australia and is also processed overseas by our third-party providers, listed above.
We ensure that all these providers follow good security practices.
Do we link to third-party websites?
In this statement and on our Website, we may include links to various third-party websites. Where we do so, the third parties are solely responsible for their own content and what they do with any personal data they collect from their third-party website.
Do we send marketing material?
If you contact us to enquire about our services, we will send you information we believe is relevant to your query.
If you no longer wish to be contacted for marketing purposes or want to be removed from our sales and marketing database, please contact us at email@example.com and we will quickly process your request.
You can set your browser to disable all cookies and it won’t impact our services.
This Privacy Statement is regularly reviewed, and the most up-to-date version will be on this Website. If you have any concerns about any updates, please contact us.
Making a privacy complaint
If you have a concern or complaint about privacy, let us know and we will try to fix it. If you are not satisfied with how we handle your complaint, there are other things you can do.
How can you make a complaint?
We try to get things right the first time - but if we don't, we will do what we can to fix it. If you are concerned about the way we have handled your privacy, you can make a complaint by contacting our privacy officer. We will investigate the issue and try to fix it straight away.
What else can you do?
If you're not satisfied with how we manage your complaint, you can contact your local privacy authority.
In New Zealand there is a free and independent dispute resolution service available to you through the Office of the Privacy Commissioner.