“JNCTN”, “Company”, “we”, “us”, or “our” means JNCTN Limited.
We know that your privacy is as essential to you as it is to us here at JNCTN. We protect your personal data and are clear and transparent about why, where and how it is processed.
This privacy statement describes how and why we might process your “Personal Data” when you use the JNCTN website and its supporting services (“Website”). It also explains your rights and choices and how you can contact us about our privacy practices.
We are committed to protecting your privacy and will comply with applicable privacy laws, including the New Zealand Privacy Act 2020, any applicable privacy codes and other laws when using your data.
By visiting our Website or submitting your personal data to us, you confirm that you have read this Privacy Statement and agree with it.
This summary provides high-level details of our privacy statement. You can find more information in the sections below.
What is personal data?
Personal data, personal information, Personally Identifiable Information (PII), or simply “Data”, means any information that relates to an identified or identifiable individual and can include information about how you engage with our Website (e.g. device information, IP address).
What data do we process?
We don’t collect information other than your IP address and some details about your browser and device.
How do we process your data?
We will only use your data for the purposes it was collected, such as to provide the service to you, communicate with you, improve our services, for security and fraud prevention, and to comply with the law.
In what situation and with which parties do we share your data?
We will only share your data with specific third parties we use to run our Services, as detailed below.
What are your rights?
Your local privacy laws define your rights. In summary, JNCTN must ensure that:
Do we receive any data from third parties?
We don’t collect any information from third parties to run our Website.
How can you exercise your rights?
The easiest way is to contact us directly for assistance, or you can also contact your local privacy authority.
If you have a privacy question, need more information, or are having any issues updating your personal data, help is available by:
What is included in our Website?
The JNCTN Website (https://jnctn.nz/) provides information about our products and services.
The third parties we use to provide our Website are listed below.
When using our Website, you might need to provide information such as:
Name | Collection | Usage |
Name | Optional | We use this to answer your queries and contact you if you have given us your approval to do so. |
Email address | Optional | |
Phone Number | Optional | |
IP Address | Automatic | This is collected when you connect to our servers and can be used to help us provide and improve our Website. |
Browser Details | Automatic | Information such as the type of device, browser, screen size and version number are collected when you connect to our servers and can be used to help us provide and improve our Website. |
Device Details | Automatic |
Do we collect any data from third parties?
No, we do not collect information from third parties.
How do we use your data?
We will only use your data for the purposes it was collected, such as to provide our Website to you and improve services, communicate with you, for security and fraud prevention, and to comply with the law.
We continuously work on improving our products and services and giving you the best customer experience. Technology helps us do this. We may combine data we have with information available from various external sources. We analyse that data to gain valuable insights, which we use for the purposes described in this section. In addition, we may provide data insights or related reports to others. These are based on aggregated data and do not contain any personal data that identifies you.
Which third parties do we use?
We use the following trusted third parties to run our Website:
Third Party | Usage | Contact and References |
Microsoft Azure | Used to host our JNCTN Website |
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Sanity | Used as a Content Distribution network (CDN) for serving some images. |
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Google Analytics | Used to learn behaviour and improve our Services. |
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Yappy | Used for marketing. |
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Microsoft 365 | Used to communicate via e-mail. |
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Finally, we may also share your data with third parties where this is required by law.
What are your rights and how can you exercise them?
JNCTN would like to ensure you are fully aware of all your data protection rights.
Every user is entitled to the following:
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please don't hesitate to get in touch with us:
How do we keep your data safe?
Our website is designed with security and privacy as key pillars, from ideation to operations.
You can find more information on our security page.
How long do we keep your data for?
We only keep personal data for as long as we need it to provide our Services to you, or it can be lawfully used. We will automatically delete your data from our systems no longer than 24 months after your membership expires, or earlier if requested by you.
Do we send your data overseas?
Your personal data is stored within Microsoft’s secure Azure Cloud Computing facilities in Australia and processed overseas by our third-party providers, listed above.
We ensure that all these providers follow good security practices and meet our privacy requirements.
Do we link to third-party websites?
In this statement and on our Website, we may include links to various third-party websites. Where we do so, the third parties are solely responsible for their content and what they do with any personal data they collect from their third-party website.
Do we send marketing material?
If you contact us to enquire about our services, we will send you information relevant to your query.
If you no longer wish to be contacted for marketing purposes or to be removed from our sales and marketing database, please contact us at contact@jnctn.nz and we will quickly process your request.
Do we use cookies?
We use cookies for Google Analytics to better understand how you use our Website and how we can improve our services.
You can set your browser to disable all cookies, and it won’t impact our services.
You can learn more about cookies and how to manage them in your web browser by visiting www.allaboutcookies.org or www.aboutcookies.org.
This Privacy Statement is regularly reviewed; the most up-to-date version will be on this Website. If you have any concerns about any updates, please don't hesitate to contact us.
Making a privacy complaint
If you have a concern or complaint about privacy, let us know and we will try to fix it. If you are not satisfied with how we handle your complaint, there are other things you can do.
How can you make a complaint?
We try to get things right the first time - but if we don't, we will do what we can to fix it. If you are concerned about the way we have handled your privacy, you can make a complaint by contacting our privacy officer. We will investigate the issue and try to fix it straight away.
What else can you do?
If you're not satisfied with how we manage your complaint, you can contact your local privacy authority.
In New Zealand, a free and independent dispute resolution service is available to you through the Office of the Privacy Commissioner.
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